At draaisha.com, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal and medical information when you visit our website or interact with our services.
- Information We Collect
We collect personal information that you voluntarily provide to us when scheduling appointments, making inquiries, or subscribing to our services.
Personal Identifiable Information: Name, email address, mobile number (9251222466), physical address, and demographic details.
Health & Medical Information: Medical history, consultation notes, symptoms, treatment records, or diagnostic files submitted through online forms or consultations.
Technical Data: IP addresses, browser types, device details, and site analytics collected automatically via cookies to improve site performance.
- How We Use Your Information
We use the collected information strictly for legitimate medical and operational purposes:
To schedule, manage, and confirm your medical consultations or appointments.
To communicate diagnosis, treatment plans, follow-up advice, or respond to your inquiries.
To process payments for medical services or consultations (where applicable).
To send operational updates, appointment reminders, or health notices via SMS, email, or messaging apps.
To comply with statutory legal and regulatory healthcare duties.
- Medical Data Confidentiality & Protection
Strict Confidentiality: Patient records and health data are kept strictly confidential in accordance with professional medical ethics and local data protection regulations (such as India’s Digital Personal Data Protection Act / DPDP).
Security Measures: We use administrative, technical, and physical safeguards—including encrypted storage and secure protocols—to prevent unauthorized access, alteration, or disclosure of your data.
- Sharing & Disclosure of Information
We do not sell, rent, or trade your personal or health data to third parties for marketing purposes. We only share information under the following limited circumstances:
Healthcare Providers: Diagnostic labs, pharmacies, or medical specialists involved directly in your treatment.
Service Providers: Secure third-party platforms (e.g., website hosting, payment gateways, appointment scheduling software) bound by strict confidentiality obligations.
Legal Requirements: When required by law, court orders, or health regulatory authorities.
- Cookies and Tracking Technologies
Our website uses basic cookies to enhance user experience and analyze site traffic. You can adjust your browser settings to decline or clear cookies at any time; however, some features of the site may not function properly without them. - Data Retention & Patient Rights
We retain your personal and health records only for as long as necessary to fulfill healthcare services or meet statutory record-retention requirements under law.
Depending on your jurisdiction, you hold the right to:
Request access to your personal or medical records.
Request corrections to inaccurate or incomplete information.
Withdraw consent for non-essential communication processing.
- Third-Party Websites
Our website may link to third-party tools or sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies. - Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our medical practice or applicable data laws. Any updates will be published directly on this page with a revised “Effective Date.” - Contact & Support
If you have any questions regarding your privacy, wish to access your data, or need assistance, please contact us directly:
Email: support@draaisha.com
Mobile: 9251222466